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What to Expect

When you consult with this Service you can expect:

to be treated with respect and understanding
your information to be treated confidentially
an interpreter to be arranged, usually free of charge, if required
to receive a responsive, high quality service, from appropriately trained and experienced Mediators
to be informed of any progress in your situation
referrals to other appropriate services
to have the opportunity to provide feedback about the service you receive

Mediation is a non-legal and voluntary process.

Our Mediators are neutral and impartial and will not take sides in any dispute.